Privacy Policy

  • We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. From time to time we may also use your information to contact you by email, facsimile, phone or text message, to deliver certain services or information
  • We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. From time to time we may also use your information to contact you by email, facsimile, phone or text message, to deliver certain services or information

Refund & Cancellation Policy

We are most appreciative of the financial donation that you give to Donyi Polo Cultural & Charitable Trust and being a partner in our mission to nurture Indigenous Culture, Languages and Wisdom. With the addition of the ability to make a donation using your credit or debit card, we realize the wisdom of having a policy in place regarding refunds.

We accept your donation on a “no refunds” basis. We understand that there may be an occasion where, while making a donation using a credit or debit card or UPI, a mistake can occur, resulting in a donation of the amount that you did not intend.

It is our policy to provide a refund when a mistake has occurred during the process of making the donation.
You must request a refund within 5 days of making your donation via credit or debit or UPI, by sending a written request for a refund of making the donation to Donyi Polo Cultural & Charitable Trust official address as mentioned on our website, or email dpcct.info@gmail.com along with-
  • Proof of the deduction of the donation amount.
  • In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office address in Arunachal Pradesh.
  • If the tax exemption certificate is already issued, then we regret that we will not be able to refund the donation. However, in case of a valid refund request due to any error on Donyi Polo Cultural & Charitable Trust part, then we will refund the donation and bear the costs of the same.
  • With regards to payments for any event registration, refunds are only issued in the case of cancelled events.
We are most appreciative of the financial donation that you give to Donyi Polo Cultural & Charitable Trust and being a partner in our mission to nurture Indigenous Culture, Languages and Wisdom. With the addition of the ability to make a donation using your credit or debit card, we realize the wisdom of having a policy in place regarding refunds.

We accept your donation on a “no refunds” basis. We understand that there may be an occasion where, while making a donation using a credit or debit card or UPI, a mistake can occur, resulting in a donation of the amount that you did not intend.

It is our policy to provide a refund when a mistake has occurred during the process of making the donation.
You must request a refund within 5 days of making your donation via credit or debit or UPI, by sending a written request for a refund of making the donation to Donyi Polo Cultural & Charitable Trust official address as mentioned on our website, or email dpcct.info@gmail.com along with-
  • Proof of the deduction of the donation amount.
  • In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office address in Arunachal Pradesh.
  • If the tax exemption certificate is already issued, then we regret that we will not be able to refund the donation. However, in case of a valid refund request due to any error on Donyi Polo Cultural & Charitable Trust part, then we will refund the donation and bear the costs of the same.
  • With regards to payments for any event registration, refunds are only issued in the case of cancelled events.